Travios
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Navigating every guest to the stay they'll book.

One guest signal gives us a heading. Every signal after that sharpens the route to the right offer.

In addition to guest signals, Travios considers hotel systems, destination knowledge, the weather, verified vendors and more.

Pre-booking Arrival and stay Signals compound
travios
  1. LookingOn the hotel's websiteTrip purpose, pins, swipe, chat
  2. BookingOffer held or bookedHold offer, add to stay
  3. Before arrivalThe week beforeEmail, WhatsApp, chat
  4. During the stayOn propertyChat, voice, room TV
  5. AfterCheckout and beyondMessage, review
Flow 1 · Pre-booking

A tailored landing page for every guest.

Open “Tailor this page to your trip” or chat with the concierge. Every click and answer is a signal, and the engine on the right shows what it does with each one, as it happens.

Hotel website · the hotel's own designEvery choice goes to the engine on the right
hotelpemberley.pt
Check availability
Lisbon · Chiado

Twenty two rooms above a quiet street in Chiado

An 1890s townhouse with oak floors, tall windows and breakfast served until noon. Three minutes from the river, far enough from it to sleep.

Check availabilityFrom €240 a night
Flow 2 · Pre-arrival and in-stay

Signals compound.

After booking, the engine starts from what the guest showed before they booked, then adds the forecast, what's on and live hotel data. It answers on whichever channel the guest uses.

Destination knowledge

Beyond the four walls.

The hotel's data says what it sells. Guests choose a stay for the place around it too, so the engine adds what's happening in the city and only offers what has been checked.

Weather and daylight

Forecasts and seasonal norms change what makes sense to offer, and when.

  • Wet Saturday forecast: indoor plans move up
  • Sunset at 17:20: terrace table held for 17:00
  • Dry morning, showers later: outing first, spa after

What's on

Events, opening hours and closures, matched to the dates of the stay.

  • Half-term family sessions at the Oceanário
  • Christmas lights through Chiado in December
  • A museum closed on Mondays drops out of Monday plans

Verified local partners

Places the hotel has vetted, with what's included and when it was last checked.

Oceanário, family ticketsTimed entry, collected at the desk✓ checked by the concierge team, 12 Oct
Fado house in AlfamaTwo seats held nightly for hotel guests✓ checked by the concierge team, 3 Oct
The hotel's view

Guest insights.

Revenue and marketing teams see which offers convert for which guests, what's being tested, and the questions nobody could answer yet.

Example data
Visitors who gave a pre-booking signal2,140This month
Held or booked an offer11.8%Standard page: 6.4%
Add-ons per stay where intent carried over€96Stays with no pre-booking signal: €41

By guest type

Guest typeOffer that converts bestHeld or bookedAdd-ons

Where the signals came from

Trip purpose38%
Pins24%
Website chat18%
WhatsApp, email12%
Voice, room TV8%

Coral: pre-booking. Grey: arrival and stay.

Offer being tested: families

A · Family room shown first
4.3%
B · Pastry class first, room second
6.1%

Travios wrote version B after families kept opening the class before the room. It uses only verified facts and needs about 300 more views before the result is clear.

Questions nobody could answer yet

Is there a children's menu?14 asks
Can you add a cot to the family room?9 asks
Where's the nearest car park?7 asks

Each goes to the right team. Once answered, it becomes a verified fact every channel can use.

How it works

Insight, Show, Sell, Learn.

The same four steps run behind every channel, pre-booking and during the stay.

01

Who's coming

From what the guest says, picks or asks. What they said and what was inferred are kept apart.

02

What fits

Only offers the hotel and its partners can deliver on those dates, with the weather and what's on taken into account.

03

A priced package

Checked against today's rate, then held or booked through the hotel's own systems.

04

What converts

By guest type and channel, feeding new versions of the offer to test.

About Travios

Optimising offers and revenue, on property and beyond.

Travios reads the signals guests give a hotel, pre-booking and during the stay, and combines them with the hotel's own systems and verified knowledge of the destination. The result is offers guests book, across the hotel and the experiences around it.

Our mark is a north star, the fixed point people steer by. Travios does the same for each guest, pointing them to the stay that fits.

The team comes from hospitality technology, commerce marketplaces and applied AI, and has built and sold hospitality software before. We're working with hotel groups on first deployments now.

Integrates with existing systems

Rates, rooms and bookings stay in the hotel's own systems. Travios reads from them and hands back to them.

Only verified offers

Guests only see what the hotel and its partners can deliver. When Travios doesn't know something, it says so.

Guest data stays with the hotel

Travios uses guest details for that trip at that hotel, and never shares them across sites.

See Travios on your own site.

Tell us about your properties and we'll show you what Travios would do with them.